To cancel your Chegg account, please visit our cancellation page and follow the instructions.
Yes, it is easy to cancel your Chegg account. To cancel your account, go to chegg.com/cancel and follow the instructions.
The time it takes to delete your account will vary depending on the severity of the violation. However, we typically take less than 24 hours to process a request to delete an account.
When you cancel your subscription with Chegg, we will stop charging your account within two billing cycles. However, if you have outstanding charges on your account, we may continue to charge your account until the outstanding balance is paid in full.
No, closing your Chegg account does not delete any data.
Yes, universities can track Chegg usage by logging into their account and viewing the activity logs.
If you are caught using Chegg, your account may be suspended or closed. If your account is suspended, you will not be able to access your account and any materials you have submitted will not be saved. If your account is closed, you will no longer have access to any of the materials you have submitted.
If you cancel your subscription to Chegg, we will issue a refund to your original payment method within 30 days.
Unfortunately, you cannot cancel your subscription without paying.
Yes, you can cancel your Chegg account at any time. To do so, sign in to your account and click on the “Cancel My Account” link located in the bottom left corner of the homepage.
No, we do not share your data with third parties.
There is no way for a professor to know if you use Chegg. However, if you are found to be using Chegg in class, your grade may suffer.
No, we do not share or sell our customer’s IP addresses.
The length of a Chegg investigation can vary, but typically it will take between two and four weeks.
Yes, you can remove your credit card from Chegg. To do this, sign in to your account and go to My Account > Payment Methods. There, you’ll find a link to remove your card.
