If you have any questions about your account or need assistance removing your account, please reach out to Ring support.
From the app, open the Ring app and select Settings. Under Devices, tap on the device you want to delete. Tap on Delete Device.
To unregister your Ring doorbell from your previous owner, you will need to access their account and follow the instructions provided there.
To delete a shared account on Ring, follow these steps:Open the Ring app and sign in.Under “Accounts,” select the account you want to delete.On the right side of the screen, under “Settings,” click on “Shared Accounts.”Under “Shared Accounts,” select the account you want to delete.Click on the red “X” next to the account name to confirm your choice.
When a user is removed from Ring, their account is terminated and all of their data is permanently deleted.
Yes, police can recover deleted Ring Videos. In order to do so, the police will need to obtain a court order.
Yes, you can have two Ring accounts on the same app. However, you will need to disable one account in order to use the second account.
You can have up to five Ring devices on one account.
To reset your Ring doorbell 2, first, make sure you have the latest firmware installed. To do this, open the Ring app and go to Settings > General > About. If the firmware is up to date, you’ll see “Firmware: Version” at the bottom of the screen. If not, follow these steps to update your Ring doorbell 2:Unplug your Ring doorbell 2 from power and wait 10 seconds
To factory reset a Ring doorbell, first power off the device and then unplug it from your home network. Next, hold down the button on the front of the device for five seconds until it begins to flash. Then release the button and wait for the resetting process to finish. Finally, reconnect the device to your home network and enjoy your new doorbell!
Yes, a Ring device can have two owners.
No, your wife does not need a separate Ring account. All of your wife’s Ring activity will be logged into your Ring account.
Yes, anyone with the Ring app can access your camera.
No, Ring does not notify when a user is removed.
Yes, deleting a Ring video will delete it on all devices where you watched it.
