If you believe that Securus has wrongfully taken your money, the first step is to contact Securus customer service. Securus will work with you to try and get your money back as quickly as possible.
When your account is blocked on Securus, it means that Securus has determined that you are using the account for illegitimate purposes. This could mean that you are using the account to violate our terms of service, or to fraudulently obtain services from us.
Yes, you can have up to five Securus accounts.
No, JPay and Securus are not the same. JPay is a payment processor, while Securus is a security company.
No, there is not a monthly fee for Securus.
There is no definitive answer to this question as it largely depends on your needs and preferences. Some popular inmate phone services include Inmate Phone, Securus, and Phone House.
Securus charges $5 to set up a new account, and then $2 per month thereafter.
If you press 2 on a Securus call, the call will be transferred to Securus’ voicemail.
Securus is a company that provides phone service to prisons and jails. They may be calling you because you have a prison or jail account with them, or because you have been convicted of a crime and are currently incarcerated.
Yes, you can use a prepaid card for Securus inmate.
